Returns and Refund Policy

We accept online returns within 30 days of purchase. Returned items are eligible for a full refund or exchange. Items must be received undamaged, in unused condition, and in their original packaging.

To make a return, send a return request to sales@poppycopet.com. Be sure to include your original order number. You can find your order number in your original confirmation email. Shipping and return options can also be found in the form. After receipt of your item, we process returns within 7 working days. Funds received will be sent to your original method of payment.